How To Fix Remark Code M251 (RARC) | Common Reasons, Next Steps & How To Avoid It

Remark Code N24 means that there is missing, incomplete, or invalid Electronic Funds Transfer (EFT) banking information. This code is often used by healthcare providers and insurance companies to indicate the reason for denial or adjustment of a claim related to EFT payments.

1. Description

Remark Code N24 indicates that there is missing, incomplete, or invalid Electronic Funds Transfer (EFT) banking information. The official description states: ‘Missing/incomplete/invalid Electronic Funds Transfer (EFT) banking information.’ This remark code is used when the necessary banking information for electronic payment processing is not provided or is incorrect.

2. Common Reasons

1. Missing banking information: This can occur when the healthcare provider fails to provide the required banking details for EFT payments.
2. Incomplete banking information: In some cases, the provided banking information may be incomplete, missing essential details such as account number or routing number.
3. Invalid banking information: This reason is used when the provided banking information is incorrect or does not match the records of the financial institution.

3. Next Steps

1. Contact the healthcare provider: Reach out to the healthcare provider to request the missing or corrected banking information.
2. Verify the accuracy of the provided banking information: Cross-check the provided banking information with the records of the financial institution to ensure its validity.
3. Update the banking information: Once the correct banking information is obtained, update the records to facilitate future EFT payments.

4. How To Avoid It

1. Provide complete and accurate banking information: Ensure that all necessary banking details, including account number and routing number, are provided accurately.
2. Double-check the provided banking information: Before submitting the information, verify its accuracy to avoid any potential issues.
3. Regularly review and update banking information: Periodically review the provided banking information and update it if there are any changes or corrections.

5. Example Cases

1. Case 1: A claim for payment via EFT is denied because the healthcare provider did not provide any banking information, highlighting the importance of submitting complete details.
2. Case 2: A claim adjustment occurs because the provided banking information contains an incorrect account number, emphasizing the need for accurate information to facilitate electronic payments.

Source: Remittance Advice Remark Codes